Implant Drilling Systems

doi:10.1007/978-3-030-65947-9_5

AutoresDiego A. Brancato, Jorge M. Galante, Nicolás A. Rubio

Por qué importa

Este artículo publicado en Digital Dental Implantology aborda la importancia de la comunicación abierta y honesta entre los profesionales de la salud y los pacientes tras un error. Se centra en los factores que facilitan esta práctica en el Reino Unido, identificando la apertura como un deber moral y profesional, la influencia de experiencias pasadas positivas, la percepción de menor riesgo de litigio, la presencia de modelos a seguir y la claridad en los procesos. Se subraya que una mayor transparencia en los eventos adversos requiere reconocer la franqueza como una obligación profesional, especialmente en entornos que fomentan el aprendizaje y no son punitivos. Reconocer la divulgación de incidentes como parte de una comunicación continua y respetuosa con el paciente es crucial para la calidad y seguridad de la atención.

Abstract original

Open and honest discussion between healthcare providers and patients and families affected by error is considered to be a central feature of high quality and safer patient care, evidenced by the implementation of open disclosure policies and guidance internationally. This paper discusses the perceived enablers that UK doctors and nurses report as facilitating the enactment of open disclosure. Semistructured interviews with 13 doctors and 22 nurses from a range of levels and specialities from 5 national health service hospitals and primary care trusts in the UK were conducted and analysed using a framework approach. Five themes were identified which appear to capture the factors that are critical in supporting open disclosure: open disclosure as a moral and professional duty, positive past experiences, perceptions of reduced litigation, role models and guidance, and clarity. Greater openness in relation to adverse events requires health professionals to recognise candour as a professional and moral duty, exemplified in the behaviour of senior clinicians and that seems more likely to occur in a nonpunitive, learning environment. Recognising incident disclosure as part of ongoing respectful and open communication with patients throughout their care is critical.

Leer texto completo ↗DOI · 10.1007/978-3-030-65947-9_5

Autor Doctor&Cols

Nicolás A. Rubio
Cirugía Oral e Implantología

Cómo citar

Brancato DA, Galante JM, Rubio NA. Implant Drilling Systems. Digital Dental Implantology: From Treatment Planning to Guided Surgery (Springer). 2021. doi:10.1007/978-3-030-65947-9_5